@inproceedings{10.1007/978-3-030-39688-6_40,

title = {Process Support and Visual Adaptation to Assist Visual Trend Analytics in Managing Transportation Innovations},

author = {Dirk Burkhardt and Kawa Nazemi and Egils Ginters},

editor = {Egils Ginters and Mario Arturo Ruiz Estrada and Miquel Angel Piera Eroles},

url = {https://rd.springer.com/chapter/10.1007%2F978-3-030-39688-6_40, Springer },

doi = {10.1007/978-3-030-39688-6_40},

isbn = {978-3-030-39688-6},

year  = {2020},

date = {2020-01-30},

booktitle = {ICTE in Transportation and Logistics 2019},

pages = {319--327},

publisher = {Springer International Publishing. Lecture Notes in Intelligent Transportation and Infrastructure},

address = {Cham},

abstract = {In the domain of mobility and logistics, a variety of new technologies and business ideas are arising. Beside technologies that aim on ecologically and economic transportation, such as electric engines, there are also fundamental different approaches like central packaging stations or deliveries via drones. Yet, there is a growing need for analytical systems that enable identifying new technologies, innovations, business models etc. and give also the opportunity to rate those in perspective of business relevance. Commonly adaptive systems investigate only the users' behavior, while a process-related supports could assist to solve an analytical task more efficient and effective. In this article an approach that enables non-experts to perform visual trend analysis through an advanced process support based on process mining is described. This allow us to calculate a process model based on events, which is the baseline for process support feature calculation. These features and the process model enable to assist non-expert users in complex analytical tasks.},

keywords = {Human Factors, Human-computer interaction (HCI), Mobility, personalization, Process Support, Process-Mining, User behavior, User Interactions, User Interface, User modeling, User-centered design, Visual analytics},

pubstate = {published},

tppubtype = {inproceedings}

}

@inproceedings{Burkhardt2012,

title = {Dynamic process support based on users' behavior},

author = {Dirk Burkhardt and Kawa Nazemi},

url = {https://ieeexplore.ieee.org/document/6402079/, IEEE Xplore},

doi = {10.1109/ICL.2012.6402079},

isbn = {978-1-4673-2425-0},

year  = {2012},

date = {2012-09-01},

booktitle = {15th International Conference on Interactive Collaborative Learning (ICL)},

pages = {1-6},

abstract = {Nowadays there is a gap between the possibilities and the massively existing data on the one side and the user as main worker on the other side. In different scenarios e.g. search, exploration, analysis and policy-modeling a user has to deal with massive information, but for this work he usually gets a static designed system. So meanwhile data-driven work-processes are increasing in its complexity the support of the users who are working with these data is limited on basic features. Hence this paper describes a concept for a process-supporting approach, which includes relevant aspects of users' behaviors in support him to successfully finish also complex tasks. This will be achieved by a process-based guidance with an automatic tools selection for every process and activity on the one hand. And on the other hand the consideration of expert-level of a user to a single task and process. This expert-level will be classified during each task and process interaction and allow the automatically selection of optimal tools for a concrete task. In final the user gets for every task an automatically initialized user-interface with useful and required tools.},

keywords = {Human Factors, Human-centered user interfaces, Human-computer interaction (HCI), Interaction Design, Process Support, User-centered design},

pubstate = {published},

tppubtype = {inproceedings}

}